Salespeople that possess emotional intelligence are able to take criticism in stride. They don’t get bogged down and instead give back in a respectful way. Additionally, they never ever respond angrily to criticism or reproach. Because they cherish their customers, they make an effort to learn and accept their opinions rather than insult them. obstructed hedonism
Additionally, the sales funnel takes too long to close some prospects. In these situations, the salesperson who is emotionally savvy spends more time and concludes on a positive note.
The EQ Edge’s authors, Steven Stein and Howard Book, argue in their book that soft talents are just as crucial for doing business as are hard selling abilities.
Researchers Peter Salavoy and John Mayer invented the term “emotional intelligence” (EQ or EI), which was popularized by Dan Goleman in his 1995 book “Emotional Intelligence: Why It Can Matter More Than IQ.”
Personal Accountability for Sales Representatives
Good emotional intelligence quotient salespeople assume accountability for their work. They accept responsibility for their errors and failings and simultaneously implement preventative and remedial actions. As a result, they offer doable suggestions for how to proceed.